Privacy Policy
Last updated: 21 September 2026
1. Controller
The controller of your personal data is:
FANTASTICGUIDE s.r.o.Lidická 700/19, 602 00 Brno, Czech Republic
IČO: 19238843 | DIČ: CZ19238843
E-mail: info@fantasticguide.eu
Phone: +420 723 861 871
2. Data We Collect
We collect personal data only when you voluntarily contact us:
- Contact enquiries — name, e-mail address, phone number, and message content submitted via our contact form or e-mail.
- Server logs — IP address, browser type, and pages visited, retained automatically by the hosting provider for security purposes (max. 30 days).
We do not use cookies, analytics platforms, tracking pixels, or advertising networks on this website.
3. Purpose and Legal Basis
- Responding to enquiries — legal basis: legitimate interests (Article 6(1)(f) GDPR) or, where applicable, performance of a pre-contractual relationship (Article 6(1)(b) GDPR).
- Security logging — legal basis: legitimate interests (Article 6(1)(f) GDPR) in protecting our systems.
4. Data Retention
Enquiry data is retained for as long as necessary to respond and, if a business relationship follows, for the statutory retention period under Czech law (up to 10 years for accounting records). Server logs are deleted after 30 days.
5. Recipients
Your data is not sold or shared with third parties for marketing. We may share data with:
- Our hosting provider (Namecheap Inc.) for infrastructure purposes, acting as a processor under a data processing agreement.
- Competent authorities where required by law.
6. Your Rights
Under the GDPR you have the right to:
- Access the personal data we hold about you.
- Rectification of inaccurate data.
- Erasure ("right to be forgotten") where no legitimate retention ground applies.
- Restriction of processing.
- Data portability.
- Object to processing based on legitimate interests.
- Lodge a complaint with the Czech Office for Personal Data Protection (uoou.cz).
To exercise any right, contact us at info@fantasticguide.eu. We will respond within 30 days.
7. Changes to This Policy
We may update this policy to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised.
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